What Information We Collect and Why
When you create an account, we collect your name, email address, phone number and the e-wallet identifier you use — whether that is DANA, OVO or GoPay. This lets us verify your identity, process deposits and route withdrawals back to the correct wallet. We also collect
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device and session data — your IP address, browser type and login timestamps — to detect unusual account activity and keep your account secure. When you contact support, we keep a record of that conversation so we can follow up accurately. We do not sell your
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personal data to third parties. Data shared with our payment processing partners — those who handle DANA, OVO and GoPay transactions — is limited to what those partners need to complete the transaction. All data transfers use encrypted connections. We keep your account data for as
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long as your account remains active, and for a further period required by applicable law. You can request a copy of your data or ask us to delete it by writing to our support channel. We will respond within the timeframe set by applicable regulations. Access
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to our platform and the scope of this policy depend on local law and are available only where permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.